Broken iPad

Students may submit a help request: go to the Dorothy Hamm website, click on the Technology tab and choose Student Technology Help Request. The ITC will request a replacement device from Information Services and inform the family when the device can be picked up from Information Services at the Syphax Education Center at: 2110 Washington Blvd Sequoia Plaza 2, Arlington, VA 22204.

Also note that if something should happen to the iPad, APS resources can be accessed from any device including a laptop, another iPad or cell phone. In any browser go to and log in using the student’s credentials.

  • To access live classes through Microsoft Teams on a laptop use the Office365 button in MyAccess in a Google Chrome browser or use the Microsoft Teams application if installed on the laptop. To access Microsoft Teams on a mobile device the app would need to be installed.

Click here for more information on damage to digital devices.