Broken iPad

If a student needs help with their iPad, a teacher can submit a technology request. After filling out the help request, drop the broken device off in the main office.  The ITC will request a replacement device from Information Services. Replacement devices will be delivered to the student during the school day. While students are waiting for a replacement device they may use a shared student laptop in the classroom.

Also note that if something should happen to the iPad, APS resources can be accessed from any device including a laptop, another iPad or cell phone. In any browser go to and log in using the student’s credentials.

  • To access live classes through Microsoft Teams on a laptop use the Office365 button in MyAccess in a Google Chrome browser or use the Microsoft Teams application if installed on the laptop. To access Microsoft Teams on a mobile device the app would need to be installed.

Click here for more information on damage to digital devices.