iPad Information for all DHMS Students and Families

 

Tech help: ask your teacher to put in a help desk ticket for you.	APS Technical Support
DHMS Technology Quick Links Troubleshooting Guide for iPads Connecting to WiFi WiFi service options for home iPad app tutorials StudentVUE Updating iOS Hub app – must stay signed in Microsoft Teams Install and Update Apps – iPads Keyboard cases (and charging issues) APS Digital Device Help	For families See Acceptable Use Agreement for Students and Families below Acceptable Use Policy in English, Spanish, Arabic, Amharic, and Mongolian Canvas Overview for Students and Parents APS Parent Academy Canvas Video Canvas Observer Account (how to for parents) iPad app tutorials for families ParentVUE
Middle School Technology Tutorials	Broken devices

APS Acceptable Use & Responsibility Agreement for Students and Families with Digital Learning Devices

Arlington Public Schools issues devices to students in grades 3-12 to help you learn. When you use your issued device, or access the APS network, you must follow School Board Policy I-9.2.5.1 Electronic Technologies Acceptable Use (AUP) We encourage you to read over these rules and guidelines with your family and discuss how you can be responsible when using your APS-owned device. Here are some important reminders from the AUP and APS Handbook. You can find more information here.

• You must follow Arlington Public Schools rules when using your device and the APS network.
• You must follow school rules and staff instructions when using your device and the network.
• If you come across inappropriate content or become aware of a security or hardware problem, immediately tell a teacher or administrator.
• You must follow copyright and fair-use laws.
• Do not audio-record, photograph, or video-record students or staff members on school property – including the school bus and school-sponsored activities – without their knowledge and permission.
• Only use the device issued to you.
• Follow your family’s values when using your device. Talk to your family about what is acceptable for access on your device.
• Your family should decide and monitor how and when your device is used at home.
• Don’t leave your device unattended.
• Don’t eat or drink near your device.
• Avoid leaving your device in a vehicle for long periods of time, and try to keep it out of plain sight.
• Your device is owned by Arlington Public Schools.
• Your family is financially responsible for any loss or damage to your issued device and its accessories, such as the charger, that are caused by intentional (on purpose) or negligent (careless) acts.